Privacy Policy for Moalboal Adventures
Effective Date: 12/11/2024

At Moalboal Adventures (“we,” “us,” “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://moalboaladventures.com/ (the “Site”). By using our Site, you consent to the practices described in this policy.

If you do not agree with the terms of this Privacy Policy, please refrain from using our Site.

1. Information We Collect

We collect and process the following categories of information:

1.1 Personal Information

You may provide personal information directly when:

  • Booking tours or engaging with our services.
  • Filling out contact forms or subscribing to newsletters.
  • Interacting with our social media channels or leaving comments.

Examples of personal information include:

  • Name, email address, phone number, and home address.
  • Payment details (e.g., credit card information via secure third-party processors).
  • Comments, feedback, or reviews submitted on the Site.

1.2 Automatically Collected Information

We collect certain non-personal information automatically through cookies, tracking pixels, and analytics tools:

  • IP address, browser type, and operating system.
  • Pages viewed, time spent on the Site, and referring URLs.
  • Clickstream data, including interactions with affiliate links.

1.3 Cookies and Tracking Technologies

Cookies and similar technologies help us improve user experience and monitor Site performance. For more details, see Section 5.

2. How We Use Your Information

We use the information collected to:

  • Provide Services: Process bookings, respond to inquiries, and manage reservations.
  • Improve User Experience: Analyze Site performance and optimize navigation.
  • Marketing and Communications: Send promotional emails, offers, or newsletters (with your consent).
  • Legal Compliance: Fulfill regulatory obligations and protect against fraud.

3. Legal Basis for Processing Information

We rely on the following legal bases to process your data:

  • Contractual Necessity: To provide the services you request, such as booking tours.
  • Consent: For email marketing and other promotional activities.
  • Legitimate Interests: To improve our services and ensure Site security.
  • Legal Obligations: Compliance with applicable laws and regulations.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data under these circumstances:

4.1 With Service Providers

We work with trusted third-party providers for:

  • Payment processing (e.g., PayPal, Stripe).
  • Email marketing (e.g., Mailchimp).
  • Analytics (e.g., Google Analytics).

These providers are contractually obligated to keep your data secure.

4.2 Affiliate Marketing

Our Site includes affiliate links. When you click these links, cookies may be used to track purchases for commission purposes. Data collection on these external sites is governed by their privacy policies.

4.3 Compliance with Laws

We may disclose your data when required by law or to protect our rights and property.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for core Site functionality.
  • Performance Cookies: Track Site usage and visitor behavior.
  • Affiliate Cookies: Monitor affiliate link clicks and purchases.
  • Functional Cookies: Remember user preferences and settings.

5.2 Managing Cookies

You can adjust your browser settings to disable cookies. Note: Some Site features may not function properly without cookies.

6. Affiliate Links and Sponsored Content

We participate in affiliate marketing programs and may earn commissions from purchases made through links on our Site. Affiliate links will always be disclosed, ensuring transparency. Additionally, any sponsored content will be clearly labeled.

7. Analytics and Third-Party Tools

We use analytics tools like Google Analytics to understand user interactions. These tools may collect:

  • IP addresses and geographical locations.
  • Browsing behavior and referral sources.

Learn more about Google’s data practices at Google Privacy Policy.

8. Data Retention

We retain your personal data for as long as necessary to:

  • Provide services and complete transactions.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Objection: Object to certain types of data processing.
  • Data Portability: Request a transfer of your data to another service.
  • Withdraw Consent: Opt-out of marketing communications at any time.

To exercise your rights, contact us at [Insert Email Address].

10. International Data Transfers

If you are accessing the Site from outside the Philippines, your data may be transferred to and processed in the Philippines or other countries. By using our Site, you consent to such transfers.

11. Data Security

We implement industry-standard security measures, including:

  • SSL encryption for secure data transmission.
  • Regular security audits and updates.
  • Restricted access to sensitive information.

While we strive to protect your data, no online system is 100% secure.

12. Children’s Privacy

Our Site is not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

13. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in legal or operational practices. Changes will be posted on this page with an updated “Effective Date.”

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: